Shipping policy
Shipping Policy
Thank you for shopping with Common Era. We are committed to providing a smooth shopping experience from checkout to delivery. Please read our shipping policy below before placing your order.
Order Processing
All orders are processed within 1–3 business days (Monday through Friday, excluding weekends and holidays).
After your order has been processed, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update after you receive your confirmation email.
Please note that processing times may be slightly longer during new product launches, restocks, holidays, or periods of high order volume.
Shipping Rates
We currently ship within the United States.
- Free Standard Shipping on all U.S. orders over $70.00.
- Orders under $70.00 will have shipping rates calculated at checkout based on your location and selected shipping method.
Estimated Delivery Times
Once your order has shipped, estimated delivery times are:
- Hawaii: 2–5 business days
- Continental United States: 3–7 business days
- Alaska & U.S. Territories: 5–10 business days
Please note that these delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances outside of our control.
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking information.
If you have not received your tracking email within 3 business days after placing your order, please contact us at shopcommonera@gmail.com.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is entered, please contact us immediately at shopcommonera@gmail.com. We will do our best to update your address before your order ships.
Unfortunately, once an order has been shipped, we are unable to change the shipping address.
Common Era is not responsible for packages delivered to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Once your package has been handed over to the shipping carrier, delivery is the responsibility of the carrier.
If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, reach out to us at shopcommonera@gmail.com, and we will do our best to help resolve the issue.
Common Era is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.
International Shipping
At this time, Common Era only ships within the United States.
We hope to offer international shipping in the future.
Shipping Restrictions
We currently do not ship to freight forwarding companies or P.O. Boxes if restricted by the selected shipping carrier.
Questions?
If you have any questions regarding your order or our shipping policy, please don't hesitate to contact us.
Email: shopcommonera@gmail.com
Thank you for supporting Common Era.